NIBSS Helpdesk

The Document Hub Web Portal can be accessed with this https://documenthub-test.nibss-plc.com.ng/  Upon creation, all users would be advised of Username ...

Step 1: Click on the forgot password link as shown below Step 2: Enter your registered email address and click on Send Link  ...

The Document Hub Web Portal branch management page allows institution admins to create and manage branches for their institution. All regular users mu...

Only Institution admin users have the privilege to edit branch information using the steps below. Follow the steps below to edit a branch as an insti...

Institution Admin users can create and manage regular users for their institution.  The Institution admin users can view all users on the “Institu...

Using the following steps institution admin can edit a user’s profile. Step 1: Click on Edit as shown below. Step 2: Edit all neces...

Institution admin using the following steps can deactivate a user’s profile, preventing the user from accessing the portal. Step 1: Click on...

The bulk actions section enables institution admins to carry out many changes for their Institutions. The following bulk actions are possible. Bulk ...

To create a reference only users with an Operator Service user role on the e-Reference service can access the menu to create references for an institu...

e-Reference Statuses e-Reference documents are exchanged between two institutions. The Institution that creates the e-Reference is the Presenting Ins...