How to create users on the NIBSS document Hub

Modified on Mon, 15 Aug, 2022 at 11:13 AM

Institution Admin users can create and manage regular users for their institution.

The Institution admin users can view all users on the “Institution Users” page but cannot manage other admins.

The following details must be provided to create an institution user.

Field	Description
User Role	Admin must select a user role from the available roles on the portal. The user roles determine the User’s access and privileges on the portal.
Branch	The Users branch must be selected from available branches for the Institution
First Name	The user’s First Name
Last Name	The user’s Last Name
Middle Name	The user’s Middle Name (optional)
Email Address	Email address for the user. This is also the username
Phone	Contact Phone number

The Institution Admin users should follow the steps below to create a user.

The table below describes the service roles available for the e-Reference service

Service Role	Description
Operator	Users with this role can carry out the following activities Create Outgoing reference Edit Outgoing reference where status is “New” Cancel Outgoing reference where status is “New” Accept Incoming reference Reject Incoming reference where status is “Pending” View reference reports Reassign incoming reference where status is “Pending” and No branch is assigned.
Approver	Users with this role can carry out the following activities Approve Outgoing reference where status is “New” Reject Outgoing reference where status is “New” Approve Incoming reference where status is “Accepted” Reject Incoming Reference where status is “Accepted” View reference reports

Step 1: Click on “Create Institution User” as shown below

Step 2: Fill the input box with the required information and click Create Institution User