NIBSS Helpdesk

NIGERIA IDENTITY DOCUMENTS VERIFICATION SERVICE MANAGEMENT OPERATION MANUAL 1

• NIGERIA IDENTITY DOCUMENTS VERIFICATION SERVICE MANAGEMENT OPERATION MANUAL

mybankStatement User Manual 1

• mybankStatement User Manual

ICAD OFI USER MANUAL 1

• ICAD OFI USER MANUAL

e-Reference User Manual 1

• e-Reference User Manual

FX Service Portal (Customers) 4

• How to log into the FX Service Portal - Customers
• Accessing the FX Service Portal Dashboards
• Checking Eligibility for FX Purchase
• How to request for PTA/BTA/Medical Bill/School Fee/Upkeep

IDRS User Manual 3

• How to Initiate a Chargeback
• Viewing Dashboard
• Getting Started