NIBSS Helpdesk

Users of an institution can search for outgoing e-References or incoming e-References using the search input box with the following categories as shown i...

Institution users on document hub are users who have the privilege to accept incoming e-reference. The image below displays the list of incoming e...

Step 1: Click on  icon Step 2: Click on Reject incoming Reference Step 3: Click on the Reject button

The process of re-assigning an e-Reference can only happen for an incoming e-Reference that is yet to be accepted. The action can only be performed by t...