NIBSS Helpdesk

Step 1: Select the “Reject” option to proceed. Step 2: Select the “Reject” button to reject the request. Step 3: Enter the reason fo...

To start the process of onboarding a Simple Biller, an Institution Biller Creator user and an Institution Biller Approver user are required. The below ima...

For a Biller to be approved, the Institution Biller Approver would need to login. The below image shows the dashboard of an Institution Biller Approver us...

Products can only be created on an existing Biller profile. To create a product login as an Institution Biller Creator. Step 1: Select the Biller you wa...

The Institution Biller Approver would need to login to approve the product that has been created. Step 1: Go to “APPROVED BILLERS” to see the list of a...

Step 1: Select “Billing” as seen in the image below Step 2: Choose the billing frequency Step 3: Select continue to proceed

Please follow the steps highlighted in the image below

Step 1. Select and move the desired box containing the information the biller wants into the “Setup Permission” box. The first box titled “Payment Permi...

Step 1. Login as a branch Teller user The image below shows the dashboard of a Teller after a successful login. Step 2: Select “B...

Step 1. Go to the Transaction menu Step 2. Select the “Print” icon Step 3. Proceed to print out the receipt for the customer. ...