User Flow




Institution Super Admin


Institution Super Admin is the first level user of any institution.

This user is profiled by NIBSS and will receive its login credentials via email after being successfully created.

The word “Super” means that any creation/action done by the Institution Super Admin does not require authorization by any other institution user.

The primary function of this user is to profile the five (5) users below for its institution;

  1. Institution Biller Creator
  2. Institution Biller Approver
  3. Institution Branch Creator
  4. Institution Branch Approver
  5. Institution Product User

The function of these five (5) institutions user will be further discussed in this user manual.

User information required to be created as an Institution Super Admin are;

  1. First Name
  2. Last Name
  3. Name of Institution
  4. Email address
  5. Phone Number
  6. User role

 

Institution Biller Creator 

 

The Institution Biller Creator is one of the level 2 users of any institution.

This user is profiled by the Institution Super Admin user and will receive its login credentials via email after being successfully profiled.

Any creation/action done by the Institution Biller Creator user will always require the approval of the Institution Biller Approver.

The primary function of this user is to;

  1. Create Biller
  2. Create Biller Product (for the biller)
  3. Create Biller fee (for the biller’s transactions)
  4. Create Biller admin
  5. Create Biller admin Approver

The Institution Biller Creator can also create a Biller User directly on behalf of the Biller.

Steps on how to create these five (5) functions will be further discussed in this user manual.

User information required to be created as an Institution Biller Creator are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. User Role

 

Institution Biller Approver

 

The Institution Biller Approver is one of the level 2 users of any institution.

This user is profiled by the Institution Super Admin user and will receive its login credentials via email after being successfully profiled.

This user is only required to approve any creation/action done by the Institution Biller Creator.

The primary function of this user is to;

  1. Approve Biller
  2. Approve Biller Product (for the biller)
  3. Approve Biller fee (for the biller’s transactions)
  4. Approve the creation of Biller admin
  5. Approve the creation of Biller Admin Approver

The Institution Biller Approver also approves a Biller User that has been created by the Institution Biller Creator.

User information required to be created as an Institution Biller Approver are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. User Role

 

Institution Branch Creator

 

The Institution Branch Creator is one of the level 2 users of any institution.

This user is profiled by the Institution Super Admin user and will receive its login credentials via email after being successfully profiled.

Any creation/action done by the Institution Biller Creator user will always require the approval of the Institution Branch Approver.

The primary function of this user is to;

  1. Create branch(s)
  2. Create Branch Teller
  3. Create Branch Approver
  4. Setup Teller Transaction Limit
  5. Setup Branch Transaction limit

Steps on these five (5) functions will be further discussed in this user manual.

User information required to be created as an Institution Branch Creator are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. User role

 

Institution Branch Approver

 

The Institution Branch Approver is one of the level 2 users of any institution.

This user is profiled by the Institution Super Admin user and will receive its login credentials via email after being successfully profiled.

This user is only required to approve any creation/action done by the Institution Branch Creator.

The primary function of this user is to;

  1. Approve the creation of Branch(s)
  2. Approve the creation of the Branch Teller user
  3. Approve the creation of the Branch Approver user
  4. Approve Teller Transaction Limit setup 
  5. Approve Branch Transaction limit setup

User information required to be created as an Institution Branch Approver are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. User role

 

Institution Bank Product User


The Institution Branch Approver is one of the level 2 users of any institution.

This user is profiled by the Institution Super Admin user and will receive its login credentials via email after being successfully profiled.

The primary function of this user is to;

  1. View transaction Reports
  2. Download transaction reports
  3. View transactions
  4. View list of Billers

User information required to be created as an Institution Bank Product User are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. User role

 

 

  

Branch Teller

 

The Branch Teller is one of the level 3 users of any institution.

This user is profiled by the Institution Branch Creator and Institution Branch Approver user and will receive its login credentials via email after being successfully profiled.

The primary function of this user is to;

  1. Initiate Transactions
  2. Print receipts

Any transaction done by the Branch Teller user will always require the approval of the Branch Approver.

Steps on these functions will be further discussed in this user manual.

User information required to be created as a Branch Teller are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. Branch Name
  6. User Role
  7. Till account number

 

Branch Approver

 

The Branch Approver is one of the level 3 users of any institution.

This user is profiled by the Institution Branch Creator and Institution Branch Approver user, and will receive its login credentials via email after being successfully profiled.

The primary function of this user is to;

  1. Authorize Transactions
  2. Print receipts

Any transaction done by the Branch Teller user will always require the approval of the Branch Approver.

Steps on these functions will be further discussed in this user manual.

User information required to be created as a Branch Approver are;

  1. First Name
  2. Last Name
  3. Email address
  4. Phone Number
  5. Branch Name
  6. User Role
  7. Till account number

 

Biller Admin

 

The Biller Admin user is one of the first level user of the Biller (Customer).

This user is profiled by the bank Institution Biller Creator user and will receive its login credentials via email after being successfully profiled.

Any creation/action done by the Biller Admin user will always require the approval of the Biller Admin Approver.

The primary function of this user is to create Biller User(s)

Steps on how to create the Biller User will be further discussed in this user manual.

User information required to be created as a Biller Admin user are;

  1. Biller Name
  2. First Name
  3. Last Name
  4. Email address
  5. Phone Number

 

Biller Admin Approver

 

The Biller Admin user is one of the first level user of the Biller (Customer).

This user is profiled by the Institution Biller Creator user and will receive its login credentials via email after being successfully profiled.

The primary function of this user is to approve the creation of the Biller User(s)

User information required to be created as a Biller Admin Approver are;

  1. Biller Name
  2. First Name
  3. Last Name
  4. Email address
  5. Phone Number

 

 

Biller User

 

The Biller user is a second level user of the Biller (Customer).

This user is profiled by the Biller Admin and the Biller Admin Approver users, and will receive its login credentials via email after being successfully profiled.

The primary function of this user is to view and download reports of the biller’s transactions

Steps on how to create the Biller User will be further discussed in this user manual.

User information required to be created as a Biller user are;

  1. Biller Name
  2. First Name
  3. Last Name
  4. Email address
  5. Phone Number

Note: The Biller user can also be created directly by the bank.