NIBSS Helpdesk

Yes, there is an incentive for every enrolment by an agent. Payment is made by NIBSS to an Agent Manger’s institution, who are expected to pay their agents,...

For the first time, a strong internet connection is needed to log into the application. The application can be accessed without the internet for three days,...

The API documentation can be accessed via the navigation bar, on the left tab, on the web portal.

Yes. The BVN SDK can be integrated into an institution’s existing android-based application.

An enrolment done can only be approved by the Agent Manager Approver. The data submitted by the Agent will be reviewed by the manager via the web portal. Th...

BVN can be obtained 72 hours after enrollment, provided the enrollment data has been synchronized with the NIBSS database

As an agent, after a successful login to the mobile App. Click on the Enroll Icon on the bottom left of your screen which leads to the begin capture inter...

The NIBSS’ Web Portal allows all users to reset their password without assistance (self-reset). Users would be required to provide the email address assoc...

No. Agents are only created by an Institution Operator (Agent Managers)

Android 4.4 upward