NIBSS Helpdesk

The NIBSS BVN Mobile Enrollment Solution is an Android Based platform, specially designed to simplify the BVN enrolment process. It allows agents conduct Of...

The users are: Financial Institutions / Banks Licensed Super agents.  Registered Agents under the Banks and/or Super-Agents.  Data Subject /BVN Enrolle...

The major components of the BVN mobile enrolment solution are the: BVN SDK: This is a Software Development Kit (SDK) that enables Licensed Super-Agents in...

The Financial Institutions play the role of Agent Managers, and their functions are: Agent onboarding Review and approval of agent enrollments Monitorin...

Banks, Licensed Super agents, and registered agents.  Banks and Licensed Super agents are responsible for onboarding agents on the web portal, while the re...

Agents are onboarded by the Agent managers of the various Institutions on the platform. Agents cannot register themselves on the web application or mobile a...

The details include name, address, contact details, BVN, and account details of the agent.

An agent’s device will be registered at the first login by the agent on the mobile application. Then, the Agent Manager- Approver approves or rejects the de...

Agents will require a USB On-The-Go (OTG) adapter to connect the biometric scanner to their android phones. The only compatible biometric scanners are: IB K...

 Yes. Currently, the solution is only available on Android devices.