Q: What is MultiPay?
A: The MutiPay service is an API that caters to customers with bulk payment needs.
Q: How can I use it?
A: Clients are expected to integrate to the service and build a front end around it for bulk payment use-cases. Clients are expected use the created front ends to upload bulk payment schedules to process payments
Q: How many payment items can I upload in a schedule?
A: The platform can process more than 100,000 payment items in single file schedule. Multiple payment schedules can be uploaded, one after the other.
Q: What is a Schedule?
A: A schedule is a document containing the relevant payment details of the beneficiaries, a typical payment schedule contains:
- Beneficiary account name
- Beneficiary account number
- Beneficiary bank
- Amount to be paid
- Narration
NB: The file format for a schedule is CSV
Q: How does MultiPay process transactions?
A: Transactions are processed instantly on the MultiPay platform leveraging on the NIP.
Q: what is the fees for a Multipay transaction ?
A: The client pays N5 per credit to the account.
Q: What can I do when i process a transaction and it fails?
A: In cases of failed transactions that resulted to an account debit, details of the transaction (payment schedule) should be logged on the NIBSS Helpdesk Portal (https://contactcentre.nibss-plc.com.ng) for prompt resolution.