NIBSS Helpdesk

The Root User is the first user and super admin of an institution that creates other users in his/her organization

The Super Admin/Root creates any user on the CBA. The Root user logs in to the portal and goes to the User Management module and click on "users"....

Accounting Entry products are assigned to Funds Transfer Products and determine the account entries to be passed in the Journal Table.

If it is a Root User that is locked, the user reaches out to NIBSS to unlock the Root user’s account and if it’s a member user, the user reaches out to the ...

This module comprises of several NIBSS products for institutions. You can subscribe and perform transaction on available NIBSS products via this module. Her...

The Reporting Module provides a user-friendly interface for creating and managing reports. It provides a flexible and extensible module to configure and dev...

The customer can be created under the account services, select customer and click on “create customer “ and fill in the necessary fields (see user guide)

The Root User can create and approve the first user

The platform is flexible. There are APIs available to extend the platform to your third-party applications and other external solutions. The API documentati...

Alerts for suspicious transactions via our Central Fraud Management System service is being integrated to the portal and will be released in Q1. However, ea...