eDMMS FAQs

What is the eDMMS self-service portal?
eDMMS stands for electronic Dividend Mandate Management System. It allows for the processing of dividend mandates on the portal. The service facilitates the...
Sun, 21 Jul, 2024 at 6:40 PM
Who is an Investor?
An investor is an individual or entity that has invested in a share/stock with a Stock Holding Company in Nigeria. 
Sun, 21 Jul, 2024 at 6:41 PM
What is a dividend mandate?
A dividend mandate is an instruction by an investor, authorizing the registrars to credit a designated bank account with the dividend of his/her shares. Thi...
Sun, 21 Jul, 2024 at 6:42 PM
How do you access the eDMMS self-service portal?
The portal can be accessed through this URL on a browser via the internet  URL: https://docuhub3.nibss-plc.com.ng/eDMMS/self-service
Sun, 21 Jul, 2024 at 6:43 PM
Who can access the eDMMS portal?
The portal is accessible to Investors (individuals and corporations), Registrar and Banks.
Sun, 21 Jul, 2024 at 6:44 PM
Why should I create a mandate for my dividend payment?
Before now, investors will have to physically visit the banks to process dividends to their account. With the introduction of the eDMMS, dividend from stock...
Sun, 21 Jul, 2024 at 6:46 PM
What information required to create a dividend mandate on the portal?
The requirements are; BVN Account Number Last Name Date of Birth Valid Nigeria ID (Voter Card, Driver's License, NIN Card, International Passport) ...
Sun, 21 Jul, 2024 at 6:49 PM
What if I don’t have a Bank Verification Number (BVN)?
Kindly dial *565*0# to obtain your BVN. Otherwise, visit your bank.
Sun, 21 Jul, 2024 at 6:49 PM
How do I upload my documents?
Scan your picture, ID and signed signature. Upload them on the required field on the portal. Note: the maximum limit for upload is 2MB
Sun, 21 Jul, 2024 at 6:51 PM
What is a Clearing House Number (CHN); and how do I get the number?
CHN is a unique number that identifies each investor in the Nigerian Capital Market. Please contact your stockbroker to obtain your CHN
Sun, 21 Jul, 2024 at 6:52 PM