<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml">
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/home</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>1.0</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000488833</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000488834</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000488835</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000488836</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000488837</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000517124</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000520982</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000523862</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000526006</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/47000526321</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.8</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717137</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717138</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717141</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717142</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717143</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717144</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717145</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000717146</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000770265</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000778052</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000779729</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000779730</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000779731</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000779732</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000780215</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000781861</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000783378</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000783437</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000783573</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000783585</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000785516</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000786042</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000786044</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000786598</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000787608</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000787731</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000788265</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789103</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789104</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789105</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789106</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789107</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789108</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789219</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000789245</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000790303</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000790309</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/folders/47000791590</loc>
  <lastmod>2026-03-29T08:01:10+00:00</lastmod>
  <changefreq>always</changefreq>
  <priority>0.64</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001146481-nibss-client-onboarding-requirements</loc>
  <lastmod>2020-07-08T04:18:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001189994-nigeria-quick-response-code-frequently-asked-question</loc>
  <lastmod>2024-07-21T19:19:46+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001198741-how-to-log-into-the-fx-service-portal-customers</loc>
  <lastmod>2021-12-07T21:46:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001199015-nigeria-identity-documents-verification-service-management-operation-manual</loc>
  <lastmod>2021-10-29T17:05:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001199017-mybankstatement-user-manual</loc>
  <lastmod>2021-10-29T17:19:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001199019-icad-ofi-user-manual</loc>
  <lastmod>2021-10-29T17:24:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001199020-e-reference-user-manual</loc>
  <lastmod>2021-10-29T17:28:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001202037-accessing-the-fx-service-portal-dashboards</loc>
  <lastmod>2021-12-07T22:02:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001202039-checking-eligibility-for-fx-purchase</loc>
  <lastmod>2021-12-07T22:04:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001202040-how-to-request-for-pta-bta-medical-bill-school-fee-upkeep</loc>
  <lastmod>2021-12-07T22:07:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213135-what-are-the-request-headers-</loc>
  <lastmod>2022-04-06T17:22:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213136-calling-the-reset-endpoint</loc>
  <lastmod>2022-04-06T17:23:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213137-what-is-secret-in-yyyymmddsecret-</loc>
  <lastmod>2022-04-06T17:23:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213138-what-encryption-standard-is-adopted-</loc>
  <lastmod>2022-04-06T17:23:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213139-what-other-encryption-standard-can-i-adopt-if-i-run-into-issues-decrypting-</loc>
  <lastmod>2022-04-06T17:23:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213140-what-is-the-key-length-for-the-encryption-standard-</loc>
  <lastmod>2022-04-06T17:23:26+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213141-how-do-i-configure-the-validation-endpoint-</loc>
  <lastmod>2022-04-06T17:23:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213142-how-do-i-configure-the-notification-endpoint-</loc>
  <lastmod>2022-04-06T17:23:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213143-should-i-encrypt-the-notification-response-</loc>
  <lastmod>2022-04-06T17:23:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213144-should-i-decrypt-the-notification-payload-</loc>
  <lastmod>2022-04-06T17:23:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213145-sample-valid-decrypted-response-payload-</loc>
  <lastmod>2022-04-06T17:24:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213146-will-the-payload-to-the-endpoint-be-encrypted-</loc>
  <lastmod>2022-04-06T17:24:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213147-how-do-i-add-additional-properties-</loc>
  <lastmod>2022-04-06T17:24:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213148-how-do-i-create-product-custom-fields-</loc>
  <lastmod>2022-04-06T17:24:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213149-what-is-the-format-of-the-unencrypted-payload-</loc>
  <lastmod>2022-04-06T17:24:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213150-what-are-the-values-of-the-channelcode-parameter-</loc>
  <lastmod>2022-04-06T17:24:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001213151-how-do-i-configure-the-iv-key-secret-</loc>
  <lastmod>2022-04-06T17:20:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001226904-how-to-login-as-a-user-on-e-billspay</loc>
  <lastmod>2022-07-28T15:37:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001226906-how-to-update-profile-picture-on-e-billspay-portal</loc>
  <lastmod>2022-07-28T15:47:45+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001226908-how-to-logout-of-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T16:14:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227007-how-to-create-institution-users-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T19:08:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227009-how-to-create-bulk-users-on-e-billspay</loc>
  <lastmod>2022-07-28T19:19:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227010-how-to-create-a-bank-branch-on-e-billspay-portal</loc>
  <lastmod>2022-07-28T19:27:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227016-how-to-setup-branch-transaction-limit-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:40:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227017-how-to-setup-teller-transaction-limit-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:42:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227019-how-to-do-bulk-branch-creation-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:45:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227020-how-to-approve-a-branch-creation-request-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:47:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227021-how-to-reject-a-branch-creation-request-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:50:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227024-how-to-create-onboard-a-simple-biller-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:53:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227028-how-to-approve-a-simple-biller-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T20:55:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227040-how-to-create-product-for-a-biller-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T21:00:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227046-how-to-approve-a-biller-product-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T21:02:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227050-4-5-how-to-setup-billing-fee-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T21:03:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227055-how-to-setup-notification-transaction-notification-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T21:05:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227070-how-to-setup-narration</loc>
  <lastmod>2022-07-28T21:11:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227079-how-to-process-a-successful-transaction-on-the-e-billspay-portal</loc>
  <lastmod>2022-07-28T21:14:17+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227082-how-to-generate-transaction-receipt-on-the-e-billspay</loc>
  <lastmod>2022-07-28T21:15:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227219-what-are-the-settlement-accounting-entries-on-nxpay</loc>
  <lastmod>2022-11-22T18:08:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227398-user-management-description-on-the-e-billspay-portal</loc>
  <lastmod>2022-08-02T17:34:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001227910-nqr-settlement-accounting-process-flow-entries</loc>
  <lastmod>2024-08-09T14:27:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228049-how-to-login-to-the-nibss-document-hub-portal</loc>
  <lastmod>2022-08-12T19:57:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228050-how-to-do-a-forgot-password-on-nibss-document-hub</loc>
  <lastmod>2022-08-12T20:11:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228115-how-to-profile-a-branch-on-nibss-document-hub-portal</loc>
  <lastmod>2022-08-15T14:24:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228118-3-3-how-to-edit-branch-details-on-nibss-document-hub</loc>
  <lastmod>2022-08-15T14:33:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228128-how-to-create-users-on-the-nibss-document-hub</loc>
  <lastmod>2022-08-15T15:43:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228130-how-to-edit-users-on-nibss-document-hub</loc>
  <lastmod>2022-08-15T15:26:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228135-how-to-deactivate-users-on-nibss-document-hub</loc>
  <lastmod>2022-08-15T15:35:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228149-how-to-carry-out-bulk-actions-on-user-and-branch-management</loc>
  <lastmod>2022-08-15T16:00:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228170-how-to-create-and-approve-an-e-reference-on-nibss-document-hub</loc>
  <lastmod>2022-08-15T19:46:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228172-e-reference-process-and-statuses</loc>
  <lastmod>2022-08-15T17:59:49+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228178-how-to-search-for-outgoing-references</loc>
  <lastmod>2022-08-15T20:07:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228180-how-to-accept-incoming-e-references-on-nibss-document-hub</loc>
  <lastmod>2022-08-15T20:27:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228181-how-to-reject-an-e-reference-on-nibss-document-hub</loc>
  <lastmod>2022-08-15T20:33:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001228184-how-to-re-assign-an-e-reference-to-another-branch</loc>
  <lastmod>2022-08-15T20:57:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001229275-how-to-create-a-biller-user-on-e-billspay</loc>
  <lastmod>2022-09-01T15:24:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001231260-e-billspay-accounting-settlement-entries</loc>
  <lastmod>2023-11-08T19:08:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244021-bvn-vendor-accreditation-questionnaire</loc>
  <lastmod>2023-05-13T00:34:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244035-how-to-access-the-virtual-nin-validation-service-as-an-institution-</loc>
  <lastmod>2023-05-15T21:05:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244036-how-to-create-an-enterprise-admin-user-on-the-virtual-nin-validation-service</loc>
  <lastmod>2023-05-15T21:05:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244037-how-to-disable-enable-a-user-on-the-virtual-nin-validation-service</loc>
  <lastmod>2023-05-15T21:06:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244038-how-to-register-on-the-nimc-personal-id-mobile-app</loc>
  <lastmod>2023-05-15T21:06:17+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244039-how-to-get-your-userid</loc>
  <lastmod>2023-05-15T21:06:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244040-how-to-generate-a-one-time-password-to-login-into-the-virtual-nin-validation-portal</loc>
  <lastmod>2023-05-15T21:06:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244041-how-to-access-the-virtual-nin-validation-portal-as-an-enterprise-admin</loc>
  <lastmod>2023-05-15T21:05:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244043-how-to-create-an-a-verification-agent</loc>
  <lastmod>2023-05-15T21:07:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244044-how-to-deactivate-an-agent</loc>
  <lastmod>2023-05-15T21:07:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244046-how-to-login-into-the-virtual-nin-validation-portal-as-an-agent</loc>
  <lastmod>2023-05-15T21:06:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244047-how-to-get-my-virtual-nin</loc>
  <lastmod>2023-05-15T21:07:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001244048-how-to-get-the-enterprise-shortid-and-qr-code-for-customers-to-get-their-virtual-nin</loc>
  <lastmod>2023-05-15T21:05:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001246982-e-billspay-fee-bearer-scenarios-for-payment-request</loc>
  <lastmod>2023-07-19T14:08:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001247542-icad-ofi-upload-template</loc>
  <lastmod>2023-07-31T19:00:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001247577-e-billspay-complex-biller-specification-document</loc>
  <lastmod>2023-08-01T15:32:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001250973-e-billspay-middleware-implementation-api-documentation</loc>
  <lastmod>2023-10-06T13:09:48+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001254731-e-dmms-user-guide</loc>
  <lastmod>2023-12-12T02:14:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001255833-user-guide-for-idrs-industry-dispute-resolution-solution-</loc>
  <lastmod>2025-03-06T21:44:31+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264033-nibss-multipay</loc>
  <lastmod>2024-07-21T21:03:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264034-what-is-the-igree-ussd-solution-</loc>
  <lastmod>2024-07-21T21:31:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264035-who-are-the-users-of-the-igree-ussd-solution-</loc>
  <lastmod>2024-07-21T21:32:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264036-as-a-client-can-i-access-all-the-scopes-on-igree-using-the-ussd-solution-</loc>
  <lastmod>2024-07-21T21:32:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264038-is-igree-ussd-accessible-to-all-telcos</loc>
  <lastmod>2024-07-21T21:32:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264039-how-do-i-get-profiled-on-the-solution-as-an-institution-</loc>
  <lastmod>2024-07-21T21:32:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264040-what-is-the-short-code-to-access-the-service-</loc>
  <lastmod>2024-07-21T21:33:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264041-can-any-individual-dial-the-short-code-to-provide-their-consent-</loc>
  <lastmod>2024-07-21T21:33:24+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264042-what-are-the-requirements-for-a-customer-to-use-the-service-</loc>
  <lastmod>2024-07-21T21:33:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264043-what-is-a-request-code-</loc>
  <lastmod>2024-07-21T21:33:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264044-how-does-the-customer-provide-their-consent-</loc>
  <lastmod>2024-07-21T21:34:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264045-how-will-the-customer-receive-the-consent-code-</loc>
  <lastmod>2024-07-21T21:34:19+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264046-what-happens-when-a-customer-has-provided-their-consent-</loc>
  <lastmod>2024-07-21T21:34:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264047-how-long-is-the-consent-code-valid-for-</loc>
  <lastmod>2024-07-21T21:34:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264048-can-a-consent-code-be-re-used-by-an-institution-</loc>
  <lastmod>2024-07-21T21:35:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264049-what-happens-when-the-consent-code-expires-without-use-</loc>
  <lastmod>2024-07-21T21:35:41+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264050-what-is-the-service-cost-</loc>
  <lastmod>2024-07-21T21:35:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264051-what-is-the-edmms-self-service-portal-</loc>
  <lastmod>2024-07-21T23:10:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264052-who-is-an-investor-</loc>
  <lastmod>2024-07-21T23:11:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264053-what-is-a-dividend-mandate-</loc>
  <lastmod>2024-07-21T23:12:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264054-how-do-you-access-the-edmms-self-service-portal-</loc>
  <lastmod>2024-07-21T23:13:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264055-who-can-access-the-edmms-portal-</loc>
  <lastmod>2024-07-21T23:14:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264056-why-should-i-create-a-mandate-for-my-dividend-payment-</loc>
  <lastmod>2024-07-21T23:16:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264057-what-information-required-to-create-a-dividend-mandate-on-the-portal-</loc>
  <lastmod>2024-07-21T23:19:14+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264058-what-if-i-don-t-have-a-bank-verification-number-bvn-</loc>
  <lastmod>2024-07-21T23:19:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264059-how-do-i-upload-my-documents-</loc>
  <lastmod>2024-07-21T23:21:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264060-what-is-a-clearing-house-number-chn-and-how-do-i-get-the-number-</loc>
  <lastmod>2024-07-21T23:22:52+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264061-i-do-not-have-an-email-address-can-i-still-create-an-e-dividend-mandate-</loc>
  <lastmod>2024-07-21T23:23:55+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264062-what-is-the-stock-holding-information-</loc>
  <lastmod>2024-07-21T23:25:28+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264063-can-i-add-multiple-stocks-when-creating-a-mandate-</loc>
  <lastmod>2024-07-21T23:27:03+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264064-what-if-i-have-several-stock-holdings-with-several-registrars-</loc>
  <lastmod>2024-07-21T23:27:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264065-do-i-get-an-email-notification-upon-the-conclusion-of-e-mandate-creation-</loc>
  <lastmod>2024-07-21T23:29:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264066-can-i-include-a-new-share-to-an-existing-mandate-</loc>
  <lastmod>2024-07-21T23:37:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264067-can-investors-utilize-different-account-numbers-for-different-mandates-on-the-edmms-portal-</loc>
  <lastmod>2024-07-21T23:38:33+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264068-can-i-create-a-mandate-on-behalf-of-another-individual-</loc>
  <lastmod>2024-07-21T23:39:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264069-e-billspay-faqs</loc>
  <lastmod>2024-07-21T23:59:05+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264070-what-is-the-nibss-bvn-mobile-enrollment-solution-</loc>
  <lastmod>2024-07-22T00:02:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264071-who-are-the-users-of-the-bvn-mobile-enrollment-solution-</loc>
  <lastmod>2024-07-22T00:03:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264072-what-are-the-components-of-the-bvn-mobile-enrolment-solution-</loc>
  <lastmod>2024-07-22T00:05:36+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264073-what-is-the-role-functions-of-the-financial-institutions-banks-</loc>
  <lastmod>2024-07-22T00:06:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264074-who-can-access-use-the-bvn-mobile-enrollment-solution-</loc>
  <lastmod>2024-07-22T00:07:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264075-how-do-i-become-an-agent-on-this-solution-</loc>
  <lastmod>2024-07-22T00:08:18+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264076-what-are-the-requirements-from-the-banks-or-super-agents-in-profiling-an-agent-</loc>
  <lastmod>2024-07-22T00:08:56+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264077-how-does-an-agent-register-a-device-for-the-enrolment-</loc>
  <lastmod>2024-07-22T00:09:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264078-how-do-you-connect-the-phone-to-the-biometric-scanner-</loc>
  <lastmod>2024-07-22T00:10:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264079-is-the-solution-only-available-on-android-devices-</loc>
  <lastmod>2024-07-22T00:11:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264080-are-there-any-incentives-for-bvn-enrolment-and-how-do-i-get-paid-as-an-agent-</loc>
  <lastmod>2024-07-22T00:11:54+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264081-do-i-need-an-internet-network-to-log-in-to-the-mobile-application-</loc>
  <lastmod>2024-07-22T00:12:44+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264082-where-do-i-get-the-bvn-sdk-api-for-direct-integration-documentation-from-</loc>
  <lastmod>2024-07-22T00:13:25+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264083-can-i-integrate-the-bvn-sdk-app-into-an-existing-mobile-app-platform-environment-</loc>
  <lastmod>2024-07-22T00:14:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264084-when-will-enrollment-be-approved-</loc>
  <lastmod>2024-07-22T00:14:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264085-after-enrollment-when-will-the-data-subject-bvn-enrollee-obtain-the-bvn-</loc>
  <lastmod>2024-07-22T00:15:35+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264086-what-are-the-steps-for-the-bvn-enrollment-</loc>
  <lastmod>2024-07-22T00:16:38+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264087-how-can-i-reset-my-password-as-an-agent-manager-</loc>
  <lastmod>2024-07-22T00:17:23+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264088-as-an-agent-can-i-create-other-agents-</loc>
  <lastmod>2024-07-22T00:18:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264089-what-android-versions-does-the-bvn-offline-enrolment-app-support-</loc>
  <lastmod>2024-07-22T00:18:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264090-how-can-the-sdk-be-integrated-into-other-android-applications-</loc>
  <lastmod>2024-07-22T00:19:51+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264091-nibss-onboarding-requirement</loc>
  <lastmod>2024-07-22T00:33:08+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264937-what-is-the-centralized-validation-service-</loc>
  <lastmod>2024-08-12T17:28:57+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264977-who-are-the-users-of-the-cvs-solution-</loc>
  <lastmod>2024-08-12T17:29:04+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264978-what-is-the-benefit-of-cvs-combined-validation-service-customers-</loc>
  <lastmod>2024-08-12T17:29:12+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264979-how-will-the-new-centralized-service-assist-in-validating-either-nin-or-bvn-bank-verification-number</loc>
  <lastmod>2024-08-12T17:29:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264980-does-an-institution-need-to-build-the-ui-user-interface-ourselves-or-will-a-complete-solution-be-p</loc>
  <lastmod>2024-08-12T17:29:32+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264981-can-you-fetch-nin-details-using-only-bvn-details-</loc>
  <lastmod>2024-08-12T17:29:40+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264982-can-we-send-a-phone-number-and-get-the-corresponding-nin-registered-with-the-number-</loc>
  <lastmod>2024-08-12T17:29:50+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264983-is-the-current-nibss-bvn-validation-portal-going-to-be-discarded-</loc>
  <lastmod>2024-08-12T17:29:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264984-how-is-the-new-centralized-endpoint-api-different-from-the-bvn-validation-portal-we-have-today-</loc>
  <lastmod>2024-08-12T17:30:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264985-can-the-api-process-bulk-nin-bvn-validation-</loc>
  <lastmod>2024-08-12T17:31:09+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264986-are-there-plans-to-extend-validation-services-to-driver-s-licenses-and-international-passports-</loc>
  <lastmod>2024-08-12T17:32:21+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264987-can-you-fetch-either-the-nin-or-bvn-details-of-the-same-user-by-just-inputting-either-one-</loc>
  <lastmod>2024-08-12T17:33:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264988-will-the-service-identify-blacklisted-bvns-</loc>
  <lastmod>2024-08-12T17:34:10+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264989-does-the-service-ensure-that-bvn-data-name-dob-phone-number-email-matches-nin-data-before-custom</loc>
  <lastmod>2024-08-12T17:38:13+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264990-will-the-integration-process-be-the-same-for-adding-other-types-of-validation-services-in-the-future-</loc>
  <lastmod>2024-08-12T17:38:59+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264991-are-there-any-plans-for-a-mobile-friendly-version-of-the-validation-service-for-on-the-go-verificatio</loc>
  <lastmod>2024-08-12T17:39:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264992-will-the-new-apis-allow-for-the-validation-of-customer-nin-rather-than-vnin-</loc>
  <lastmod>2024-08-12T17:40:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001264993-how-do-we-access-the-new-api-for-integration-</loc>
  <lastmod>2024-08-12T17:45:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265113-what-is-nip-service-</loc>
  <lastmod>2024-08-14T17:17:01+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265114-who-are-the-users-of-the-nip-service-</loc>
  <lastmod>2024-08-14T17:18:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265115-what-are-the-services-under-nip-that-customers-can-utilize-</loc>
  <lastmod>2024-08-14T17:26:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265116-what-is-the-maximum-transaction-amount-on-nip-and-how-can-it-be-modified-</loc>
  <lastmod>2024-08-14T17:27:39+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265117-how-does-settlement-happen-on-the-service-</loc>
  <lastmod>2024-08-14T17:29:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265118-as-a-non-dmb-institution-how-do-i-get-settlement-</loc>
  <lastmod>2024-08-14T17:30:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265119-what-is-a-settlement-bank-</loc>
  <lastmod>2024-08-14T17:32:07+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265120-what-is-the-pricing-and-income-benefit-for-the-bank-</loc>
  <lastmod>2024-08-14T17:33:16+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001265121-how-do-i-get-onboarded-on-the-solution-as-an-institution-</loc>
  <lastmod>2024-08-14T17:34:20+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271511-who-is-a-root-user-</loc>
  <lastmod>2025-02-11T18:02:34+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271512-how-can-i-create-a-maker-and-checker-on-the-cba-</loc>
  <lastmod>2025-02-11T18:02:43+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271513-what-is-an-accounting-product-</loc>
  <lastmod>2025-02-11T18:03:06+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271514-how-do-i-unlock-an-account-</loc>
  <lastmod>2025-02-11T18:03:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271515-what-are-the-nibss-products-seen-on-the-cba-</loc>
  <lastmod>2025-02-11T18:03:22+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271517-what-are-reports</loc>
  <lastmod>2025-02-11T18:03:30+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271518-how-do-i-create-a-customer-on-the-cba-</loc>
  <lastmod>2025-02-11T18:03:37+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271519-who-approves-when-a-super-admin-creates-other-users-would-it-be-done-at-the-bank-s-end-</loc>
  <lastmod>2025-02-11T18:03:47+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271523-how-flexible-is-the-cba-in-implementing-apis-i-e-connecting-with-other-platforms-that-the-bank-s-a</loc>
  <lastmod>2025-02-11T18:03:58+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271525-can-you-set-the-cba-to-receive-notifications-for-suspicious-transactions-as-question-on-alm-alert-</loc>
  <lastmod>2025-02-11T18:04:11+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271526-is-the-cba-linked-with-any-credit-bureau-for-credit-checks-</loc>
  <lastmod>2025-02-11T18:04:29+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271527-can-a-user-be-deleted-</loc>
  <lastmod>2025-02-11T18:04:42+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271528-which-other-add-on-does-n-cube-offer-</loc>
  <lastmod>2025-02-11T18:04:53+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271529-how-long-does-it-take-for-the-integration-from-someone-who-already-has-a-core-banking-app-from-anothe</loc>
  <lastmod>2025-02-11T18:05:02+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001271550-n-cube</loc>
  <lastmod>2025-02-12T02:20:15+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
<url>
  <loc>https://contactcentre.nibss-plc.com.ng/support/solutions/articles/47001282555-nps-user-guide</loc>
  <lastmod>2026-02-18T20:43:00+05:30</lastmod>
  <changefreq>always</changefreq>
  <priority>0.512</priority>
</url>
</urlset>
